Our Services

Washington DC's
Microsoft-Native MSP

Most IT providers bolt together a patchwork of third-party tools to do what Microsoft already does natively. Vortex manages your complete IT environment — Microsoft stack, SaaS applications, network infrastructure, and physical office — through one unified Microsoft management platform. No redundant management tools. No integration gaps.

Non-Profits  ·  Defense Contractors & DIB  ·  Financial Services  ·  Professional Services  ·  Trade Associations  ·  Washington DC & DMV

🖥️

Managed IT Services

Comprehensive, proactive management of your entire IT environment. We handle monitoring, patching, helpdesk, and vendor management so you can focus on your business.

  • 24/7 Monitoring & Alerting
  • Proactive Maintenance
  • Helpdesk Support
  • Vendor Management
  • Asset Lifecycle Management
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🛡️

Cybersecurity

Enterprise-grade security solutions designed to protect your business from modern threats. From endpoint to email, we secure every layer of your environment.

  • Threat Detection & Response
  • Email Security
  • Endpoint Protection
  • Security Awareness Training
  • Vulnerability Assessments
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Featured

CMMC Assistance

Expert CMMC 2.0 compliance guidance for defense contractors. Navigate the complex compliance landscape with confidence.

  • Readiness Assessments
  • Gap Analysis
  • Policy Documentation
  • Controls Implementation
  • C3PAO Audit Prep
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☁️

Microsoft Solutions

Deep Microsoft expertise across the entire ecosystem. We design, deploy, and manage Microsoft solutions that drive productivity and collaboration.

  • Azure Infrastructure
  • Microsoft 365
  • Teams & SharePoint
  • Microsoft Intune
  • Azure AD / Entra ID
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📊

IT Strategy & Consulting

Strategic technology guidance to align your IT investments with your business goals. From roadmapping to budgeting, we provide the clarity you need.

  • Technology Roadmapping
  • IT Budgeting
  • vCIO Services
  • Digital Transformation
  • IT Assessments
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Featured
🤖

Solutions Powered by AI

Custom AI applications built on Azure AI Foundry and Azure OpenAI — inside your Microsoft tenant, connected to your real data, governed by policies your team follows.

  • Custom AI Application Development
  • Azure AI Foundry & Azure OpenAI
  • AI Policy & Governance
  • Data Residency Controls
  • AI Strategy & Roadmapping
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Featured
💬

Microsoft 365 Copilot

Deploy M365 Copilot, build custom agents in Copilot Studio, and train your team with a Microsoft Certified Trainer — turning your existing M365 investment into a daily productivity multiplier.

  • Copilot Deployment & Licensing
  • Custom Copilot Agents
  • Copilot Studio Environments
  • MCT-Led Copilot Training
  • Role-Specific Adoption Programs
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🎓

Training & Security Awareness

MCT-led Microsoft 365, Copilot, and Power Platform training alongside compliance-aligned security awareness programs and phishing simulation — for teams that are done leaving their software investment on the table.

  • Microsoft Certified Trainer On Staff
  • M365 & Copilot Training
  • Security Awareness & Phishing Sim
  • Power Platform Training
  • Custom & Role-Based Programs
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Microsoft Power Platform

Automate workflows, build low-code business apps, and replace disconnected reports — using Power Automate, Power BI, Power Apps, and Power Pages already included in your M365 subscription.

  • Power Automate & AI Builder
  • Power BI Dashboards
  • Power Apps Development
  • Power Pages Portals
  • Workflow & Process Automation
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🗣️

Microsoft Dynamics 365

Powerful ERP/CRM integration to unify your operations. We design, implement, and maintain Dynamics 365 solutions tailored to your business.

  • CRM & Sales Automation
  • ERP Implementation
  • Dynamics 365 Customization
  • Business Process Automation
  • Microsoft Power Apps
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🎙️

Conference Rooms & AV

Modern conference room design and AV integration for seamless collaboration — in-person, hybrid, or fully remote.

  • Audio-Visual Design & Install
  • Teleconferencing Setup
  • Smart Room Controls
  • Display & Camera Systems
  • Microsoft Teams Rooms
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🔌

Low Voltage Cabling

Professional structured cabling for new offices and upgrades. Cat6, Cat6a, fiber optic — built for performance and future growth.

  • Structured Cabling Design
  • Cat6 / Cat6a / Fiber Optic
  • Cable Management
  • Server Migration & Setup
  • Network Jack Deployment
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🔐

Physical Security

Comprehensive physical security solutions including door access control, surveillance, and secure office infrastructure.

  • Door Access Control
  • IP Camera Systems
  • Visitor Management
  • Security Infrastructure
  • Integration with IT Systems
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📁

SharePoint & Migrations

SharePoint intranet design and clean migrations from Google Workspace, on-premise file servers, and other cloud storage platforms to SharePoint Online.

  • Google Workspace → SharePoint
  • File Server → SharePoint Online
  • SharePoint Server → Online
  • Intranet Design & Build
  • Permissions & Governance
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📱

Intune & MDM

Microsoft Intune deployment and management for full MDM, BYOD app protection, Windows Autopilot, and endpoint compliance across every device your team uses.

  • Full MDM & BYOD (MAM)
  • Windows Autopilot
  • Compliance Policies
  • App Deployment
  • Conditional Access Integration
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🏷️

Microsoft Licensing & CSP

Microsoft Cloud Solution Provider for Commercial, Non-profit, and GCC licensing. Consolidated billing, license right-sizing, and expert guidance to stop overpaying.

  • Commercial Licensing
  • Non-Profit Grants & Discounts
  • GCC Licensing
  • Consolidated Billing
  • License Optimization
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Not Sure Where to Start?

See exactly what's working, what's exposed, and what you're already paying for in your Microsoft licenses — before spending another dollar on tools you may not need.

Schedule a Free Consultation